OPPORTUNITIES

Client Support consultant

highly 

Self-employed contracter

Part-time, half days

Support, implement, train our clients who are using our enterprise travel reservation software platform.

Qualifications

BA-level either in computer science,  IT, business studies, tourism, maths or related. Previous experience in IT support and knowledge of  tourism are highly beneficial. Excellent written and verbal command of English. 

You

Key skills

  • Meticulous approach to work
  • Attention to detail
  • Analytical problem-solving skills
  • Effective time management skills
  • Ability to multi-task
  • Excellent communication skills when dealing with our clients
  • You are a good listener

activities

A typical day involves

  • Analysing Support Tickets coming in and resolving these
  • Escalating Tickets to our Tech Team
  • Following-up on Tickets
  • Online meetings with Clients, Tech Team and Management
  • Reporting

 Regular tasks/ activities involve

  • Implementation of our software platform for onboarding clients
  • Analysing an organisation’s data
  • Determining information system requirements and defining project objectives
  • Making recommendations, such as suggesting appropriate settings and workflows
  • Writing reports and documentation
  • Training (super-)users
  • Occasional (international) travel

We Offer

Thorough training

Stable monthly retainer

Generous project based income

Work from home

Phone

the Netherlands

+31(0)85-7604804

Online meeting

Headoffice

Het Lentfert 51 – 7547SN Enschede –

the Netherlands